There are times when your Anti-virus software will detect and try to remove an infection but cannot. Here are some reasons why this can happen. 1. the infected file is in use and running and cannot be deleted. 2. The file is tied or is related to a Windows system file that is in use or has been corrupted. 3. The infection has other associated files that recreate the file if it is deleted.
Your options at this point for the Average Home User, are to bring in a specialist to remove the infection. Though there are lots of tools on the Internet, in the wrong hands they can be very dangerous. Only people trained or familiar with these tools should be using them. For the Home User it is best to have a professional handle it. At Zolex PC www.zolexpc.com we use Remote Connection Software so you don't have to bring your PC anywhere. We come to you via the Internet and remove the tough infections.
So if your Security Software cannot remove the infection, get a qualified technician to remove the Virus. Don't leave it alone as it can and will only get worse. All Security Software is good, but not perfect. Leave the tough jobs to the experts.
Thanks again for reading.
Steve
Next Weeks Topic: What is Malware?, What is Spyware?, What is Adware?
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